DEPOSIT

ALL  PIECES ARE MADE TO ORDER AND REQUIRE A 50% DEPOSIT FOR APPROVAL BEFORE WORK CAN COMMENCE.
THE REMAINING BALANCE IS DUE ON COMPLETION OF THE ORDER, AND WILL NOT BE RELEASED UNTIL FINAL PAYMENT HAS BEEN RECEIVED.
SHOULD A ORDER BE CANCELLED AFTER WORK ON YOUR PIECE HAS COMMENCED, SAINTLEO LTD RESERVES THE RIGHT
TO WITHHOLD THE DEPOSIT TO COVER COST OF MATERIALS.
AS MATERIALS CAN FLUCUATE IN PRICE, QUOTES SHOULD BE ACCEPTED BEFORE EXPIRY TO AVOID CHANGES IN MATERIAL INCREASES AND LEAD-TIMES  


ACCOUNTS + INDUSTRY

REGUALAR CLIENTS OR ON-GOING PRODUCTION FOR ARCHITECTS, DESIGNERS AND BUILDERS WILL RECIEVE A QUOTE IF

REQUESTED. IF THE PROJECT IS WRITTEN OR VERBALLY ACCEPTED, SAINTLEO LTD WILL COMMENCE WORK
WITH DISCUSSED LEAD-TIMES FOLLOWED BY PROGRESS INVOICES AND STATEMENTS, ALL INVOICES
ARE DUE 20TH OF THE FOLLWING MONTH OR UNLESS STATED. 



RETURNS, EXCHANGES & WARRANTY

SAINTLEO OFFER A 3YR MANUFACTURERS STRUCTURAL WARRANTY ON ALUMINIUM AND STEEL FURNITURE
(IE. CRACKING OF WELDS). RETURNS OR EXCHANGES ARE NOT ACCEPTED ON CUSTOM-MADE PIECES IF YOU SIMPLY CHANGE YOUR MIND.

SAINTLEO LTD IS NOT RESPONSIBLE FOR ANY DAMAGED CAUSED BY THE CONSUMER.
SCRATCHES, SCUFFS AND DENTS ARE NOT COVERED UNDER WARRANTY ONCE THE PRODUCTS LEAVES THE WORKSHOP.

MINOR CORROSION SPOTS UNDER TABLE-TOPS, SEATS AND BASES
DO NOT AFFECT THE STRUCTURAL INTEGRITY OF THE PRODUCT AND ARE NOT COVERED BY WARRANTY.

EACH PIECE OF FURNITURE IS HANDCRAFTED IN OUR WORKSHOP.
VARIATIONS IN METAL SHOULD BE EXPECTED AND NO TWO PIECES ARE EVER THE SAME.
METAL HAS IMPERFECTIONS AND VARIOUS NATURAL FEATURES, THEREFORE EACH LENGTH/SHEET IS NOT FLAWLESS IN LOOK OR COLOUR.
WE GO INTO GREAT LENGTHS TO QUALITY CONTROL AND MATCH TEXTURES BUT VARIATIONS MAY OCCUR AND EXACT MATCHES CANNOT BE GUARANTEED.
EXPOSURE TO WET WEATHER/SALT AIR MAY CAUSE PREMATURE DETERIORATION OF YOUR PRODUCT.

POWDER COAT IS A DECORATIVE FINISH FOR INDOOR AND OUTDOOR USE.
WHILE IT ASSISTS WITH METAL PROTECTION, IT IS NOT A CORROSION PROTECTION IN ITS OWN RIGHT.
THE POWDER-COATED MATERIALS USED BY SAINTLEO LTD ARE GENERALLY EITHER ALUMINIUM OR MILD STEEL.
THE BASE MATERIALS ARE TREATED WITH TWO LEVELS OF PRE-PROTECTION THAT GUARD AGAINST CORROSION.
THE PRODUCTS ARE THEN POWDER COATED TO MAKE THE SURFACE RESISTANT AND SUITABLE FOR USE IN EXTERIOR ENVIRONMENTS.

WHILST EVERY CARE IS TAKEN TO PROVIDE THE MOST SUITABLE FINISH ACCORDING TO THE
USE AND THE ENVIRONMENT THE PRODUCT WILL BE SUBJECTED TO, SAINTLEO LTD CANNOT GUARANTEE THIS DECORATIVE
FINISH AGAINST SCRATCHING, SCUFFING, CHIPPING, FADING OR CORROSION AND AS A RESULT OF DIRECT USE IN HARSH ENVIROMENTS.


PRODUCTION TIME


PRODUCTION TIME FOR YOUR CUSTOM MADE PIECE WILL USUALLY TAKE APPROXIMATELY 4 – 6 WEEKS (THIS MAY VARY DEPENDING ON BACK-LOGS)
FROM RECEIVING YOUR DEPOSIT DEPENDING ON THE AVAILABILITY OF MATERIALS YOU CHOOSE.
SHOULD THERE BE A DELAY IN THE ABOVE LEAD TIME DUE TO MATERIALS OR
THIRD-PARTY (I.E POWDERCOATING, FINISHER DELAYS) NOTICE WILL BE GIVEN AS SOON AS POSSIBLE.
A CONFIRMATION WILL BE NOTIFIED OF AN APPROX LEAD TIME ONCE DEPOSIT HAS BEEN MADE AND PROJECT HAS BE QUEUED.


ALTERATIONS

ANY ALTERATIONS TO THE FINAL DESIGN ONCE WORK HAS COMMENCED MAY INCUR ADDITIONAL CHARGES.

DELIVERY/SHIPPING

DELIVERY, SHIPPING AND/OR INSTALLATION IS NOT INCLUDED UNLESS STATED ON YOUR ORDER.